Shipping & Returns

Orders are processed within 1–3 business days. Standard shipping typically takes 8–10 business days, depending on the destination and method.

We offer a hassle-free return and exchange policy within 30 days of delivery. Items must be unused and in their original condition with all tags and packaging.

For customers in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason, in accordance with EU consumer protection laws.

To start a return, exchange, or EU withdrawal request, please contact our support team via our website or email us at xuanlinhdo50@gmail.com.

Return and exchange shipping costs are covered by us.

1-Year Quality Guarantee

We stand behind the quality of every piece. If your jewelry has any quality issues within one year, we’ll replace or repair it — free of charge.